Terms of Service & Buyer Agreement

Last Updated: February 23, 2026

These terms and conditions ("Terms") shall apply to all goods or services ("Services" or "Experience(s)") ordered from or provided to you ("you," "your," or "Buyer") by Curated Experiences LLC ("Curated," "we," or "us"). These Terms also apply to your access and use of the Curated website located at www.curatedaccess.la ("Site").

By accessing or using the Site, or by ordering any Services from Curated, you agree that these Terms shall apply to your order and that you shall be bound to the Terms set forth herein.

If you don't agree, then you are not permitted to use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, "you" and "your" will refer to that company or other legal entity.

Changes to These Terms or the Services

We can change these Terms at any time. If we do so, we'll let you know either by posting the changed Terms on the Site or through other communications. We'll also update the "Last Updated Date" at the top of these Terms. It's important that you review the changed Terms because if you continue to use the Services after we've provided notice of the change, you're telling us that you agree to be bound by the changed Terms. If you don't agree to be bound by the changed Terms then you're not allowed to use the Services anymore. We're always striving to make the Services better, and because they're evolving over time, we may change or discontinue all or any part of the Services, at any time and without notice, at our discretion.

Curated Offerings

Buyer acknowledges that Curated is a private entertainment and experience agency that facilitates the availability of custom "experiences" to its clients by acting as an intermediary between you (as the buyer) and suppliers, vendors, sellers, brokers, or other third parties (collectively "Supplier"). "Experiences" (also referred to as "Services") shall mean certain goods and services including without limitation (a) event experiences including in-person events such as concerts, sporting events, fashion events, motorsport events, cultural events, and so forth ("Events") and (b) ancillary services such as hospitality arrangements, logistics coordination, travel planning, and related concierge services.

The Supplier, not Curated, is responsible for honoring the delivery of any Experience. The Supplier may require you to enter into an agreement with the Supplier, and you acknowledge that if you fail to do so, you may not be able to participate in the Experience; in such an event, you may not receive a refund or exchange for the purchase of your Experience. Some Experiences include the ability to interact with a Supplier. We do not, and cannot, control interactions with Suppliers; and we expressly disclaim any liability arising from such interactions. You may be required to sign and return a waiver and liability release before you participate in an Experience.

Due to policies established by event providers (including venues, teams, artists, and promoters), we will not issue an exchange or refund for a ticket or experience after it has been purchased.

You acknowledge that any contract entered into by you with any Supplier is an independent contract. Curated is not responsible for any act or omission of any Supplier or any loss incurred by you as a result of any act or omission of a Supplier, whether or not arranged through Curated.

Moreover, Curated is not responsible for any incorrect information supplied by a Supplier. All descriptions of any Experiences or Events communicated to you have been provided or approved by the relevant Supplier. Curated shall not be liable for any inaccurate or misleading descriptions.

Using the Services

Eligibility

You can only use the Services if you are 18 years or older and are not barred from using the Services under applicable law. Additionally, in order to purchase some Experiences, you must be 21 years or older at the time you purchase the Experience.

Payments

You will be responsible for paying the total purchase price for any Experience as pursuant to the terms set forth by Curated, which may include applicable tariffs, customs, duties, or taxes (including any value-added taxes).

When you initiate a purchase transaction or request to schedule an Experience, you will be asked to provide customary billing information such as your name, billing address, and credit card information. You agree to pay Curated for any transactions by one of the payment methods designated by Curated (including credit card, debit card, or wire transfer).

Wire transfers are permitted for orders above $10,000. Curated will confirm payment receipt before fulfilling the Experience. Contact Curated for more details on wire transfers.

You hereby authorize the collection of such amounts by charging your selected payment method. In addition, you agree that Curated may charge your payment method for verification and pre-authorization purposes, and you agree to bear any additional charges that your bank or other financial service provider may levy on you.

The type of Experience you order impacts when you are charged for your purchase. The process for cancellations and refund eligibility also varies depending on the type of Experience. In addition to the below, Suppliers may impose their own terms and conditions which, in every case, apply to the supply of goods and/or services by that Supplier to you, and such terms and conditions shall be binding upon you at the time of order. It is your responsibility to review any confirmation communications to verify the accuracy of the information relating to the Experience.

Event Experiences

Payment: Upon the completion of your purchase, we will immediately validate your payment method and charge you for your purchase amount.

Custom & Bespoke Experiences

For Experiences that require Curated and the Supplier to coordinate particulars such as timing, location, logistics, and other details — and in the event these arrangements cannot be finalized and Curated is unsuccessful in finding a suitable alternative — a refund may be made for the purchase amount at Curated's sole discretion.

Experiences as Gifts

If the Buyer chooses to give an Experience as a gift, Curated shall have no liability to the recipient, and you agree to hold harmless and indemnify Curated against any and all claims that may arise or be brought by the recipient.

Refunds & Cancellations

Unless otherwise provided in writing, due to the nature of facilitating the Experiences, the purchase of the Experience is generally non-refundable, and Curated is not responsible for any cancellations or modifications by the Supplier.

Notwithstanding, if the Experience is cancelled by the Supplier through no fault of yours, then Curated, in its sole discretion, may refund some or all amounts paid by you for said Experience; provided, however, that Curated will not refund any amounts (i) applicable to costs incurred by Curated in performing hereunder; (ii) applicable to expenses incurred by you in connection with the Experience, including without limitation travel, airfare, hotels or other lodging, or meals; and (iii) already submitted to the Supplier.

In the event you fail to comply with the restrictions and other obligations set forth herein, Curated shall not refund any portion of the purchase price nor any expenses incurred by you in connection with the Experience, including without limitation travel, airfare, hotels, or lodging.

You further agree that: (i) attendee(s) must be of legal age of majority in their jurisdiction of residence and in the jurisdiction of delivery of the Experience, unless they are the child or legal ward of another attendee, in which case those accompanied minors are permitted to attend and/or participate in the Experience; (ii) the Experience cannot be transferred, returned, exchanged, resold, or re-auctioned by the Buyer, and any attempts to do so are at your own risk; (iii) the Experience must be completed on dates provided by the Supplier; (iv) no Experience shall include costs, expenses, or arrangements for travel, transportation, accommodations, food or beverages, or any other ancillary costs of participation unless otherwise specified; and (v) you will agree to any specific rules, terms, and conditions related to appearance times, time constraints, event dates, locations, or other aspects of the Experience as required by the Supplier — and if you do not comply with or breach such rules and the Experience cannot be fulfilled due to your non-compliance, then you forfeit the Experience and will not receive any refund of the purchase price.

No Endorsement

We do not plan, host, operate, or provide the Experiences. We also do not endorse, verify, vouch for, investigate, or vet any Experiences. We are not responsible for estimates, descriptions, condition, authenticity, or any other matters relating to the offer and sale of any Experiences. Information about Experiences is provided by the Supplier, and we do not verify the accuracy of this information. We are also not responsible for any personal injury, damage, or harm resulting from your purchase of, or participation in, any Experience.

By using the Services, you agree that any legal remedy or liability that you seek to obtain arising from or related to an Experience will be limited to a claim against the particular Supplier or other third parties who caused you harm, and you agree not to attempt to impose liability on Curated or seek any legal remedy from Curated with respect to Experiences.

Conduct

You agree that all attendees will conduct themselves appropriately and respectfully when attending and/or participating in an Experience. In the event any attendee(s) engage in inappropriate behavior, Curated, in its sole discretion, may terminate the Experience, and Buyer will not be provided any refund of the purchase price. Buyer hereby agrees to indemnify, defend, and hold Curated harmless from and against any loss, damage, liability, or expense incurred by or claimed against Curated as a result of such inappropriate behavior.

Disclaimers

THE EXPERIENCES, SERVICES, AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, CURATED EXPLICITLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE OR ANY OBLIGATION, LIABILITY, RIGHT, CLAIM, OR REMEDY IN TORT, CONTRACT, OR ANY OTHER BASIS.

CURATED MAKES NO WARRANTY THAT THE SERVICES OR EXPERIENCES WILL MEET YOUR REQUIREMENTS OR WILL BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.

IF A DISPUTE ARISES BETWEEN ONE OR MORE PERSONS REGARDING AN EXPERIENCE, OR IF AN EXPERIENCE CANNOT BE FULFILLED, THE BUYER RELEASES AND FOREVER DISCHARGES CURATED AND ITS DIRECTORS, OFFICERS, AGENTS, ATTORNEYS, AND EMPLOYEES FROM ANY CLAIMS, DEMANDS, AND DAMAGES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.

CURATED MAKES NO WARRANTY REGARDING THE QUALITY, CONDITION, OR ACCURACY OF ANY EXPERIENCE OR THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICES.

CURATED ASSUMES NO RESPONSIBILITY FOR ANY SUPPLIER'S FAILURE TO COMPLY WITH ANY APPLICABLE LAWS AND REGULATIONS. CURATED EXPLICITLY DISCLAIMS ALL LIABILITY FOR ANY ACT OR OMISSION OF ANY SUPPLIER OR OTHER THIRD PARTY. CURATED'S RESPONSIBILITIES UNDER THESE TERMS ARE LIMITED SOLELY TO FACILITATING THE AVAILABILITY OF THE SERVICES AND COLLECTING PAYMENTS ON BEHALF OF THE SUPPLIER. THE SUPPLIER, NOT CURATED, IS RESPONSIBLE FOR HONORING THE DELIVERY OF ANY EXPERIENCE.

Limitation of Liability

YOU ACKNOWLEDGE AND AGREE THAT, AS BETWEEN YOU AND CURATED, TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU ASSUME THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SERVICES AND EXPERIENCES, INCLUDING YOUR PURCHASE AND PARTICIPATION IN AN EXPERIENCE. CURATED IS NOT RESPONSIBLE FOR, AND EXPRESSLY DISCLAIMS ANY LIABILITY FOR, ANY PERSONAL INJURY, DAMAGE, OR HARM RESULTING FROM YOUR PARTICIPATION IN OR PURCHASE OF ANY EXPERIENCE.

CURATED WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CURATED HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN CURATED AND YOU.

Governing Law & Arbitration

These Terms will be governed by and construed in accordance with the laws of the State of California, without regard to any applicable conflicts of laws, except to the extent that certain matters may be governed by federal law by reason of preemption.

Any and all disputes related to these Terms shall be submitted to and resolved by final and binding, private and confidential arbitration in Los Angeles, California, pursuant to the rules of the American Arbitration Association (AAA). Buyer understands that by using the Site or Services, Buyer is waiving any right to file a lawsuit or other civil proceedings, including the right to a jury trial.

Prior to initiating arbitration, the initiating party shall inform the other in writing, setting forth in reasonable detail the nature of all claims against the other, and the non-initiating party shall have thirty (30) days from the date of receipt of notice to elect to require the parties to mediate the dispute. The parties shall work together in good faith to coordinate mediation pursuant to AAA rules in Los Angeles, California.

Each party shall bear its own costs and expenses for mediation and arbitration, namely attorney's fees, and each party shall be responsible for half of any arbitration and/or mediation expenses. In the event a party fails to abide by the mediation provision herein, the other party shall be entitled to all fees and costs, including attorney's fees, in connection with arbitration whether or not it prevails in arbitration. In the event the parties fail to resolve the dispute during mediation, each side shall be responsible for its own fees and costs (including attorney fees), regardless of which party ultimately prevails.

The arbitrator's decision shall not be subject to appeal and may be entered as an order in any court of competent jurisdiction in Los Angeles, California. Each party agrees to submit to the jurisdiction of any such court for purposes of the enforcement of any arbitration order.

General Terms

These Terms constitute the entire and exclusive understanding and agreement between Curated and you regarding the Site, Services, and Experiences, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Curated and you regarding the Site, Services, and Experiences.

If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

You may not assign or transfer these Terms, by operation of law or otherwise, without Curated's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Curated may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Any notices or other communications provided by Curated under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Site. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

Curated's failure to enforce any right or provision of these Terms will not be considered a waiver of future enforcement of that right or provision or of any other right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Curated. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

Privacy & Communications

By providing your contact information to Curated, you agree to receive communications related to your Experiences and transactions. You may also receive occasional updates about Curated's services. If you wish to unsubscribe from marketing communications, reply STOP to any text message or use the unsubscribe link in any email.

We do not charge for communications, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please contact us at info@curatedaccess.la.

Contact

Curated Experiences LLC Los Angeles, CA info@curatedaccess.la